OVERVIEW
Metrolinx is a government agency that oversees public transportation across the GTHA in Ontario, Canada. One of its key services is PRESTO, an electronic payment system that replaces the need for tickets, passes, and cash.
In 2024, the PRESTO Customer Strategy team set out to redesign the web app, transforming it from an outdated and overwhelming experience into one that is engaging, personalized, and user-friendly, highly requested from customers.
My Role
UX & UI
Tools
Figma, Excel
Team
2 UX & UI, 2 CX Strategists
Timeline
June-August 2024
*This project is under NDA - feel free to email me at rosa.moriya@outlook.com or connect over LinkedIn, and I'd be more than happy to walk you through it!
MORE PROJECTS
Shopstar Design System
Taking the lead in building a Design System increasing workflow efficiency by 75%.
TeraBike App
Branding a mobile app that connects passengers with taxi drivers in the jungle.
